00514nam a22001577a 4500 210721b ||||| |||| 00| 0 eng d 8534612927 BARLOW, Janelle Valor emocional : criando fortes vinculos emocionais com seus clientes Janelle Barlow, Dianna Maul 1a ed Sao Paulo Editora Marcon books 2001 278p Marketing Marketing relacional, Lealdade, Satisfacao do cliente MAUL, Dianna udc BK 0 0 udc 0 0 REF NACALA_NAM NACALA_NAM GEN 2021-07-21 0 658.8:366.62 22082380754 2021-07-21 2021-07-21 BK 47268 47267